Richard Liu has pushed e-commerce forward with the platform he uses as the CEO of Many people in China are able to receive goods thanks to the delivery system implemented by Liu has been able to provide quality goods to customers. The quality product and good method have allowed to build trust with their customers. produces several transactions, and the amount of transactions has made a leader in online direct sales. is the third largest internet company in the world.

Liu’s accomplishments as a leader all stem from making an industry leader. The revenue generated by makes them the largest retailer in China. People around the world have been able to learn from the expertise of Liu through several speeches he has provided on different world forums. For example, he has spoken in the World Economic Forum. Liu understands by building a relationship with shippers, he is able to offer his customers same-day and next-day delivery.